Ethically hand-produced masks made by skilled artisans, tailors, sewists and artists in Naarm, Melbourne, Australia.
Why Our Products?
Hand-made in Naarm
Minimal waste, recycled fabric scraps, carbon neutral couriers, and environment-first processes.
Our facemasks are sent to you in sustainable, biodegradable corn-starch mailers, to minimise our carbon footprint.
When will my order ship?
Orders are packaged and prepared for delivery within 2 business days of being placed. Exceptions may occur during holidays and busy periods. Please see our Delivery information page for full details. You will receive email notifications as your order is prepared and shipped.
What is your refund & return policy?
Orders may be returned for exchange or refund within 30 days of purchase. The packing slip in your order contains the instructions for returns. A receipt must be supplied when shipping an order for exchange or refund.
Do products come with a guarantee?
We do offer a customer satisfaction guarantee. If you are not satisfied with your purchase, return it within the first 30 days for a full refund - no questions asked.
How do I track my order?
If you select tracked delivery at checkout, your email confirmation will follow, and tehn a tracking notification once your order has been dispatched from our studios. If you are unable to locate your receipt, please contact our happy team for assistance: firstname.lastname@example.org